Analyst-Customer Value Management (Outbound) at Etisalat

Analyst-Customer Value Management (Outbound) at Etisalat

Etisalat Nigeria is invited from Nigerian highly qualified candidates to fill the Analyst-Customer Value Management (Outbound) (Division of Marketing Segments & Strategy) vacancy in Lagos, Nigeria. The Analyst-Customer Value Management, report to the Manager-Churn & Retention. Who are eligible for this position; please apply online before 26th March, 2012.  For more details of this position are given below.

Job Summary
Assist in the development, implementation and measurement of customer retention and customer lifecycle management programmes and campaigns through outbound channels aimed at reducing churn and increasing usage across the value bands on the network.

Educational Requirements
First degree or equivalent in a relevant discipline

Experience & Skills
Expert knowledge of competitive environment, consumer trends and trade practices in the industry.
Knowledge of campaign management solution within telecoms industry.
Demonstrable data-mining and analytical skills.
Excellent understanding of customer data analysis, propensity modeling and segmentation techniques.
Between one (1) and two (2) years directly relevant post-NYSC work experience within telecoms business environment

How to Apply
Candidates, if you meet the above requirements, click here to apply online.

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