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United Airlines is seeking to fill the position of Customer Service Director (International Airport Operations) in Lagos, Nigeria. Interested candidates must apply online not later then 20th March, 2012. Other information like education, qualification, selection process, job ref. no. and how to apply are given below…

Job Ref: LOS11721-CA

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Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.


Entails working with the ground handler to supervise check-in, ramp and baggage operations for the arrival and departure of United flights and ensuring vendor compliance with all security requirements and regulations. Meeting, boarding flights and assisting customers wherever required. Other duties including back office administration and full operational supervision to ensure the smooth and professional service to our customers, both internal and external

  • High School Diploma or equivalent school leaving certificate required
  • International GSC qualified preferred
  • Proven track record of reliability required
  • Professional image and appearance required
  • Strong communication skills required
  • Public contact experience is essential
  • Fluent in English (written and oral) required
  • Fluent in some of the local dialects (written and oral) preferred
  • Working knowledge of the region and have some exposure to all areas of airport operations preferred
  • Flexible approach to work standards and duties required
  • Public contact experience required
  • Working knowledge of the region preferred
  • Some experience in all areas of airport operations preferred
  • Must be able to live and work in Nigeria without visa sponsorship or support required
  • Must be able to work any shift/any day including holidays, weekends and/or nights in a 24 hour operation
  • Regular attendance and punctuality in accordance with United's policies is required
  • Attendance is required at work location

This position is localized in Nigeria and is NOT an Ex Pat position and you will be on local terms and conditions. Equal Opportunity Employer by Choice.

How to Apply:

Only online application will be accept by United Airlines for Customer Service Director (International Airport Operations) post. So please follow the following instruction to submission of applications online.
  1. Visit the United Airlines career portal
  2. Set your location to “Nigeria
  3. Click on Search for Job
  4. Click on Customer Service Director (International Airport Operations)
Now here you will find the instruction and registration link to submit the application form.


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