Consumer Care Line Required at Unilever Nigeria Plc

Consumer Care Line Required at Unilever Nigeria Plc

Unilever Nigeria Plc is looking suitably talented candidates to the vacancy of Consumer Care Line (Reference: 00273985). The position is based in Oregun (Nigeria). Interested candidates should apply online before last date of submission (21st Nov, 2012). Continue below for read more…

Post Name: Consumer Care Line
Post Level: Blue Collar
Area of interest: Supply Chain
Salary (per annum): 500K - 1M

Post Description
Receiving consumer/customer feedback via mail, manual or toll free line (8am – 5pm)
Downloading consumer/customer via toll free line (received after office hrs)
Classifying feedback into different categories (complaints i.e. Business, Product or packaging, commendation, enquiry etc)
Summing up feedback monthly for circluation
Serving as first Contacts to consumer/customer to acknowledge receipt (if it’s a complaint) or get further details
Visiting complainants as applicable to retrieve samples
Participating in complaints resolution
Sending details of feedback to responsible function/person as applicable and obtain action and revert to consumers
Carry our Key Distributor/ Distribution Channel warehouse audits where necessary and write reports

Mininmum OND in any relevant field

Deadline for Application
It will close on the date 21st November, 2012, so candidate should apply online before the deadline of the position.

How to apply?If you are interested for this position, to apply, visit at

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