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MTN Nigeria is looking suitable qualified to recruit a Dealer Account Executive for its Sales and Distribution department. This position is based Ondo, Yobe, Borno, Gombe, Kebbi, Zamfara, Bayelsa, (Nigeria). The job holder will report to the Team Lead Trade Marketing.

Role Summary:
  • Identify the training needs of the Trade Partners and other Channel members with respect to VAS and Consumer data products knowledge and liaise with Customer Consultant for implementation of training interventions.
  • Understand statutes and regulations related to business operations in Nigeria and the telecommunications sector and provide guidance to Trade Partner when required.
  • Deploy personal selling strategy initiatives through dedicated VAS and consumer data sales team.
  • Product adoption of VAS and consumer data products along identified segments.
  • Liaise with support team for effective customer management.
  • Provide information regarding products complaint to appropriate and relevant department.
  • Determine number of sales segments  required to achieve sales targets.
  • Monitor sales performance trends for all identified channels.
  • Develop a short term action plan/ strategy to assist channels in achieving desired targets.
  • Liaise  with products developers to ensure optimum performance of the consumer data products channels.
  • Identify and attend to specific consumer needs and resolve problems
  • Evaluate customer complaints and drive corrective actions.
  • Provide information to the customer regarding appropriate policies, procedures and operating practices.
  • Build and maintain relationships with identified sales channels.
  • Participate in and organizing product knowledge forums.
  • Liaise with other relevant Departments (Marketing, Sales Support & Financial Operations, Channels) to ensure the sales process is uninterrupted and sales targets are achieved.
  • Develop and implement sales process tailored towards achieving agreed targets.
  • Responsible for driving high product retention rate.
  • Develop and maintain current and accurate account of competitive information.
  • Solution selling to the existing consumer base.
  • Prospect, educate, qualify and develop new prospect for channel partners.
  • Update forecast and opportunity detail to ensure accurate sales territory forecast.
Candidates should have following requirements for this position:
A tertiary qualification preferably in the Social Sciences.
Four (4) years sales/marketing experience in a fast moving consumer goods (FCMG) environment
Account management experience
GSM/Telecom/Information Communications and Technology (ICT) industry experience

Conditions:
Tool of trade vehicle provided. Work is carried out mostly in the field. A valid drivers license (Extensive local travel). May be required to work extended hours / weekends. NB: Interested applicants should note that this vacancy exist for 7 locations.

Deadline:
Only online application will be accepted via MTN website www.mtnonline.com. The last date for online submission of application is Feb/28/2012

How to apply?
If you are interested in Dealer Account Executive at MTN, visit on http://careers.mtnonline.com/mtncareers/vacancies.asp?deptid=10&id=1944 for apply it.

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