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Etisalat was established in the UAE in 1976; it has over its 35 years of experience, pioneered various innovative technologies in emerging markets and extended the reach of millions of subscribers globally.

Etisalat Nigeria is recruiting to the position of Analyst - Business Intelligence for its location Lagos in Nigeria to Commercial Planning department.

Position Summary
The job holder will support strategic business decision-making through provision of useful, accurate and up-to-date quantitative and qualitative intelligence, such as robust data analytics, operations reporting, and post-implementation analyses of launched products and services

Principal Functions
  • Report subscriber numbers, traffic and revenue (monthly, weekly, daily, and ad hoc)
  • Report actual monthly churn, returnees, and closing numbers based on NRGE days
  • Utilize Microsoft Excel, Access and PowerPoint for robust data analyses and analytics aimed at driving understanding of customer behavior and profiling
  • Produce performance reports on products and services in order to inform business decisions
  • Perform historical trending of products and services to inform business analyses
  • Respond to various ad hoc data requests from stakeholders
  • Produce reports on current business drivers and monitor growth or otherwise
  • Produce monthly reporting on KPIs (ARPU, subs, revenue, market share)
  • Co-ordinate and review forecasts, projections for subscriber airtime usage, Minutes of Use analyses, call distribution patterns, international call routes, roaming and revenue
  • Track implementation of identified business opportunities based on agreed parameters and provide insights to the business
Candidates must hace the following Requirements, Experience, Skills & Competencies:
  1. Bachelors degree in Social Sciences, Economics, Statistics, Mathematics, Computer Science, and/ or Business Management
  2. At least two (2) years directly relevant post-NYSC work experience in a business analytics-related function
  3. Ideal candidate must demonstrate technical competencies in the following areas;
  4. Good knowledge of SQL
  5. Advanced working knowledge of Excel, Microsoft Access and PowerPoint
You can submit application only online through Etisalat's careers page http://careers.etisalat.com.ng.

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