Etisalat was established in the UAE in 1976; it has over its 35 years of experience, pioneered various innovative technologies in emerging markets and extended the reach of millions of subscribers globally.
Etisalat is recruiting to the position of Specialist (Storage Admin Network) for its location Lagos in Nigeria to Information Technology (IT) department.
Position Summary
Assist with the design and maintenance of Etisalat Nigeria’s organization-wide data storage systems
Principal Functions
- Assist in the implementation of the IT Departments policies and procedures
- Assist in the implementation of approved policies and procedures for data storage management and systems
- Participate in the sizing, designing, building and delivering of data storage system platforms
- Provide inputs in the development of information management lifecycle to achieve optimal mix of online, near online and offline data storage and quick user accessibility to the Storage Area Network (SAN) and stored data
- Assist in the development of a proactive maintenance cycle for data storage systems and automate preventive/ routine maintenance on data storage systems with detailed scheduled maintenance reports
- Maintain and update data storage systems
- Perform data back-up and ensure that backed-up data can be restored as required
- Monitor data storage system performance and recommend adjustments to system parameters to ensure optimum performance and response time
- Ensure optimization of system logs on the data storage systems and proactively advise on capacity issues
- Keep system documentation updated at all times
- Assist users in defining their storage needs
- Automate storage interfaces and manual activities to improve user-independence and reduce system downtime
- Assist in gathering requirements for additional storage requirements and provide support in the design and documentation of functional specifications for upgrades and expansions
- Liaise with user support team to ensure data storage incidents are resolved efficiently and in a timely manner in compliance with Service Level Agreements (SLAs)
- Escalate incidents to 3rd party vendors as required
- Assist to manage vendors providing services to the end user support function and ensure that agreed SLAs are achieved
- Liaise with relevant unit/ team/ function in carrying out all relevant activities
- Attend team/ divisional/ departmental meetings as required
- Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Technical Infrastructure Operations
- Perform any other duties as assigned by the Manager-Technical Infrastructure Operations
Candidates must have the following Requirements, Experience, and Skills & Competencies:
- First degree or equivalent in relevant disciplines, such as IT or Computer Engineering
- Between two (2) and five (5) years directly relevant post-NYSC work experience
You can submit application only online through Etisalat's careers page http://careers.etisalat.com.ng.
