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Etisalat was established in the UAE in 1976; it has over its 35 years of experience, pioneered various innovative technologies in emerging markets and extended the reach of millions of subscribers globally.

Etisalat Nigeria is recruiting to the position of Specialist in Vendor and Contract Management for its location Abuja in Nigeria to technical department.

Position Summary
Handle vendor management and contract execution to support performance and enable achievement of Network Operations objectives. Ensure that all vendors provide contracted commitments and perform against operational Service Level Agreements (SLAs)

Principal Functions
  • Monitor vendor performance against evaluation criteria defined within contracts
  • Provide oversight for Etisalat Nigeria contracts Scopes of Work (SOWs)/ Service Level Agreements (SLAs) and design documents to evaluate and monitor vendors compliance with contracts
  • Ensure vendors provide service and support as outlined in the Managed Service contract terms so as to achieve performance goals
  • Collaborate with key vendor personnel to promote continuous process improvement
  • Provide feedback on contracts deliverables and recommend actions according to contractual obligations and penalty clauses
  • Maintain strong relationships between vendors and Etisalat Nigeria internal stakeholders to ensure goal alignment, flexibility and productivity of vendors
  • Collaborate with vendors to deliver on-the-job training required to enhance Etisalat Nigeria team competencies
  • Perform any other duties as assigned by the Director-Network Operations
Candidates must have the following Requirements, Experience, Skills & Competencies:
  1. You must have Bachelors/ HND in Electrical and Electronic Engineering, Computer Engineering    , or any other relevant discipline
  2. At least three (3) years directly relevant post-NYSC work experience in the telecoms business environment
  3. Ideal candidate must be able to demonstrate:
  4. Very strong background in contract management, preferably with telecoms vendors and/ or operators
  5. Excellent analytical skills
  6. Excellent inter-personal skills, including ability to work across complex cross-functional teams
  7. Ability to drive change and deliver measurable results
You can submit application only online through Etisalat's careers page http://careers.etisalat.com.ng.

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