UniCem Nigeria Recruitment for Customer Services Manager

UniCem Nigeria Recruitment for Customer Services Manager

UniCem in Calabar, Cross River State (Nigeria) have vacancy to the suitable qualified candidate for the position of Customer Services Manager (CSM). The CSM will responsible for managing the Customer Service department and leading the function within the organization working closely with sales, plant, supply chain, IT, finance and other related departments to serve both existing and prospective customers and facilitate efficient provision of the highest levels of customer service aiming to use service as a differentiators for our products, and making UniCem as a supplier of choice.

Job ID: 5752452
Type: Full-time
Industries: Product Management
Functions: Strategy/Planning

The CSM will reports to the Sales Director. Works closely with managers (& staff) in the Plant (Packing house, Plant Mgr, Quality, Production, etc.) Logistics, Information Systems, ERP system administrator, Sales and Finance (Account Receivables). Member/ co-coordinator of the S&OP team.

UniCem Nigeria CSM Recruitment Requirements
  1. Candidate must have a good degree from a recognized University preferably in a Commerce, Accounting or Business discipline.
  2. Required post Graduate qualification in a business discipline is an added advantage.
  3. If you want to apply you must have Min. five years experience in a busy sales or customer service environment with supervisory or management responsibility.
  4. Demonstrated interface (cross-functional) management skills.
  5. Experience with ERPs (Enterprise Resource Applications e.g. JDE, SAP)- hands on in processing, reports and analysis.
  6. Have excellent working knowledge of MS Excel and specifically designed spreadsheets.
  7. Excellent team management, communication and interpersonal skills.
  8. Highly motivated, dynamic, self-driven with ability to work with minimal supervision.
  9. Ability to work and communicate in a culturally diverse environment
The application will be open until 31st May, 2013.

How to apply?
Interested candidates will click here to apply online.

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