The Nigerian Electricity Regulatory Commission (NERC) seeks to recruit qualified professionals to fill the following vacant positions into Government and Consumer Affairs division. The Legal, Licensing and Enforcement Division coordinates the licensing procedure and provides legal support and advisory services to the Commission.
- Assistant General Manager, Customer Complaints Management
- Senior Manager, Government and National Assembly Matters
- Senior Manager, Content Development
- Manager, Regulation and Compliance
- Assistant Manager, Data Analysis and Management
- Assistant Manager, Customer Complaint Management
- Assistant Manager - Forum Secretary
- Analyst, Content Development
POSITION DESCRIPTION/REQUIREMENT
1. Assistant General Manager, Customer Complaints Management
The Assistant General Manager, Customer Complaints Management is to ensure the reliability and quality of service in the delivery of Electricity services to Consumers. The job holder will report to the General Manager, Government and Consumer Affairs Division.
Requirement
- A Bachelor's degree in Business Administration, Law, Economics, Marketing, Political Science, International Relations
- A minimum period of 18 years is required for this job
- Cognate experience in dealing with complex Consumer issues
2. Senior Manager, Government and National Assembly Matters
The Senior Manager, Government and National Assembly Matters will monitor the formation and implementation of Government policies in relation to the Commission's functions and responsibilities. The job holder will report to Deputy General Manager Government & Agency Relations
Requirement
- A Bachelor's degree in Law, Political science, Public Admin, Social Sciences or related disciplines
- Practical experience with the legislature in Nigeria in advisory or other capacities is mandatory
- Minimum of 12 years post-graduation experience; 3 Years managerial experience
3. Senior Manager, Content Development
The Senior Manager, Content Development will assist in Conceptualization of consumer education. The job holder will report to the Deputy General Manager, Consumer Education Unit.
Requirement
- A Bachelor's degree in Mass Communication, Media Arts, Theatre Arts or related discipline.
- Minimum of 12 years post-graduation experience in related area/role
4. Manager, Regulation and Compliance
The Manager, Regulation and Compliance will identify alleged violations of rules, regulations, policies, procedures, and Services Standards. The job holder will report to the Assistant General Management, Customer Service Standards
Requirement
- A Bachelor's degree in Law, Social Science or related discipline. Postgraduate degree will be an added advantage
- Professional certification in Regulation or equivalent (e.g. IP3, NARUC. No) will be added advantage
- Minimum of 9 years post-graduation experience with 3 years Managerial experience
5. Assistant Manager, Data Analysis and Management
The Assistant Manager, Data Analysis and Management will acquire, analyse and process data from stakeholders. The job holder reports to the Assistant General Management, Consumer Service Standards.
Requirement
- A Bachelor's degree in Computer Science, Business Information System or have an equivalent qualification.
- Minimum of 6 years post-graduation experience
6. Assistant Manager, Customer Complaint Management
The Assistant Manager Customer Complaint Unit is to provide assistance and support in data acquisition and processing on Consumer issues. The job holder will to the Senior Manager, Customer Complaints Unit.
Requirement
- A Bachelor's degree in Marketing, Economics, Business Administration or have an equivalent qualification. A Postgraduate degree will be an added advantage
- Professional certification such as NIM, or equivalent is an added advantage
- Minimum of 6 years post-graduation experience.
7. Assistant Manager - Forum Secretary
The Secretary of the Forum is to carry out Administrative duties as well as process customer complaints. The job holder will report to the designated Forum Office Administration desk officer of the Commission
Requirement
- A Bachelor's degree in Law, Social Sciences and Humanities or have an equivalent qualification. Postgraduate degree will be an added advantage
- Minimum of 6 years post-graduation experience
8. Analyst, Content Development
The Analyst, Content Development will assist in compilation of Consumer Education educational materials. The job holder will report to the Senior Manager, Content Development.
Requirement
- A first degree in Mass Communication, Marketing, Business Administration, Media Arts, Theatre Arts, Economics, Political Science or any other related discipline
- Minimum of 2 post-graduation and relevant experience
Important Date
All application will close on 2nd September, 2013.
HOW TO APPLY?
If you meet the requirements for a particular and are interested in pursuing a career with NERC in transforming the electricity industry in Nigeria, please follow the instructions below to complete your application online.
- Log onto www.restralrecruit.com
- Identify the particular Division and click on the specific job vacancy of interest
- Fill the application form and upload your Word CV and passport photograph
Please note the following:
- This is an online application process. Paper applications will not be accepted
- The minimum requirement for all roles is a Second class degree, lower division (2.2) or alower credit (where specified)
- Candidates are enjoined to apply for roles for which they qualify
- Candidates should submit ONE (1) application only, as multiple applications will result in disqualification
ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED
Willing candidates should visit on the website http.//www.nercng.org to more information about Nigerian Electricity Regulatory Commission (NERC) Recruitment 2013.
