Kiote Services Limited is recruiting to fill the position Junior Call Center Agent in Lagos, Nigeria.
Responsibilities
- Receive inquiry calls from customers
- Identify customer issues and provide possible solutions
- Record client information
- Give step by step instruction to customers
Requirements
- Strong use of English language in both verbal and written.
- Must have strong computer skills including Microsoft Office
- Must be analytical and keen to details.
- Ability to talk while encoding data on the computer.
- Must be patient and courteous
- Able to professionally take constructive criticism
- Demonstrates good conflict resolution skills
- Works well in a high volume, fast paced environment
- Able to work effectively without supervision
- Able to sit for up to eight hours.
The application will close on 26th August, 2013.
Method of application
Interested and qualified candidates should send their CVs to and applications in MS-WORD format using the job applied for as the subject of the mail to: careers@kioteservices.com
Note: Shortlisted candidates will be contacted with further information on assessment.
