Standard Chartered Bank is looking forward to recruit Team Leader, Card Operations. Get more update on www.sc.com. Qualified and eligible aspirants should utilize this opportunity and apply for the post of Team Leader, Card Operations. Candidates, who fulfill the eligibility criteria can apply for the concerned posts before last date of application. Further details about the recruitment are as follows:
DETAILS OF STANDARD CHARTERED BANK RECRUITMENT 2015
Employer: Standard Chartered Bank
Country: Nigeria
City: Lagos
Job Title: Team Leader, Card Operations
Job Field: Administration, Secretarial ICT
Last Date of Application: Not Specified
Website: www.sc.com/ng
JOB DESCRIPTION
- This position is responsible for the functional daily management of Credit Card and Debit card Programs and operational processes.
- The ideal candidate will maintain excellence in quality of service levels and overall client experience while ensuring that the card programs adheres to bank policies and procedures
- Ensuring compliance with all Group and Country policies, Code of Conduct and consistency in execution, and to ensure that statutory regulations and laws as a Corporate body are met and satisfied.
- Ensure day to day operating compliance with all relevant local and global regulatory requirements and industry best practice
RESPONSIBILITIES
- Single Point of Contact for all card related Operational Issues
- Responsible for the day to day operations of Credit and Debit Card Programs, includingclient on-boarding, client service and settlement.
- Implementation of Credit and Debit Card Operations policies and procedures, including coordination with Lending operations and account services during product onboarding
- Accountable for risk assessments, risk mitigation processes and audits associated with the card products.
- Record keeping of rewards program and associated accruals.
- Maintain quality oversight over GSSC on outsourced card operations services
- Ensure effective settlement, accounting for card transactions
- Manage the dispute and charge back process for local and international transactions.
- Management of all card suspense and Nostro accounts ensuring items are within designated life span
- Ensures inquiries and complaints are handled satisfactorily within specified time frame
QUALIFICATION
- Good level of understanding of operations and technology
- Results driven with strategic qualities
- High degree of responsibility and integrity
- Strong business management skills entrepreneurship, with demonstrable track record in a dynamic environment
- Minimum of a 2nd Class degree in a relevant course.
- Excellent communication capability
- Ability to work within a country and global multi-function, multi-discipline team environment with strong influencing and stakeholder management skills
- Change agent
USEFUL LINK
Apply Online: Click Here
ABOUT STANDARD CHARTERED BANK
Standard Chartered Bank is a leading international bank, with more than a 150-year history in some of the world's most dynamic markets. We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East. With 1,600 branches and offices in 70 countries, we offer exciting and challenging international career opportunities.
