TTC Mobile Limited - Our client is a leading Internet Service Provider with head office in Victoria Island, Lagos and branches across Nigeria.
As a result of business expansion, the position below is available for suitable qualified candidates:
Job Title: Corporate Support Agent
Location: Oyo, Kano, Lagos, Ekiti
Job Specification
- Academic and Professional: A University degree in the Applied Sciences.
- 1 - 2 years experience in telecommunication service provisioning with emphasis on customer liaison.
- Experience: Customer Relations, Technical, Human Relations (Any other Human Related) in Telecoms company/ISP Company.
Competence:
- Customer Relationship Management techniques.
- Service Level Management.
- Good Business Communication Skills.
- Good knowledge of I.T & Telecomms Industry.
- Proficient use of computer and related applications
- Excellent telephony skills with the ability to listen, question and explain.
- Troubleshooting skills.
- Basic Telecommunication concepts, principles and systems.
- Best Practices in Customer Care/Customer Relationship Management.
- Good understanding of the company’s network.
- Good understanding of knowledge of software used by Customer Care
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV's to: vacancy@ttcmobileworld.com
Note: Shortlisted applicants will be contacted for interview as soon as possible.
