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TTC Mobile Limited - Our client is a leading Internet Service Provider with head office in Victoria Island, Lagos and branches across Nigeria.

As a result of business expansion, the position below is available for suitable qualified candidates:

Job Title: Corporate Support Agent
Location: Oyo, Kano, Lagos, Ekiti

Job Specification

  • Academic and Professional: A University degree in the Applied Sciences.
  • 1 - 2 years experience in telecommunication service provisioning with emphasis on customer liaison.
  • Experience: Customer Relations, Technical, Human Relations (Any other Human Related) in Telecoms company/ISP Company.

Competence:

  • Customer Relationship Management techniques.
  • Service Level Management.
  • Good Business Communication Skills.
  • Good knowledge of I.T & Telecomms Industry.
  • Proficient use of computer and related applications
  • Excellent telephony skills with the ability to listen, question and explain.
  • Troubleshooting skills.
  • Basic Telecommunication concepts, principles and systems.
  • Best Practices in Customer Care/Customer Relationship Management.
  • Good understanding of the company’s network.
  • Good understanding of knowledge of software used by Customer Care

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV's to: vacancy@ttcmobileworld.com

Note: Shortlisted applicants will be contacted for interview as soon as possible.

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