The National DemocraticInstitute (NDI) Nigeria seeks to hire an IT and Administrative Assistant who will join its Security & Logistics Team based in Abuja.
The IT and Administrative Assistant will establish and maintain a well-functioning IT support operation for the NDI-Nigeria Office. This position is available immediately.
Location: Abuja
Employment Type: Full-time
Reports to: Security and Logistics Manager and the Communications Officer.
Primary Responsibilities
- Under close supervision, provide day-to-day IT and Administrative support to staff.
- Daily administering and maintaining the office network.
- Providing help desk support to all staff.
- Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology
- Providing daily assistance on the usage of Microsoft Office Suite to all staff.
- Regularly updating staff antivirus software.
- Trouble shooting all faulty IT equipment (hardware and software) such as laptops, desktops, printers, scanners, and photocopiers.
- Ensuring that the internet connectivity is up and running at all times with little or no down time.
- Assist new staff to activate NDI gmail account.
- Keep a log of all IT problems and solutions provided.
- Replacing used/finished toner cartridges in all the printers and copiers with new ones.
- Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
- Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems.
- Establish and maintain a well-functioning IT support operation for the Nigeria office.
- Performs other duties as assigned
Required Skills and Abilities
- Bachelor’s degree in Computer Science or related subjects, graduate degree preferred.
- Minimum two (2) years of experience working on technology; preferably in international development.
- Excellent communications skills, verbal written and via online mediums (such as IM)
- Ability to provide technical advice on IT usage to partners in various cultural environments
- Highly developed interpersonal and communication skills including good listening skills, influencing, negotiation and coaching
- Capacity to build and maintain relationships and to work effectively in a multicultural and multi-ethnic environment respecting diversity.
- Experience with Microsoft Word, Excel, PowerPoint and Outlook
- Working knowledge of PC-based word processing and spreadsheet applications;
- Experience with the Google Apps suite (Gmail, Calendar, Google Drive, G+, etc.) is strongly desired.
Remuneration
Salary is commensurate with the NDI Nigeria salary scale.
Benefits and a housing allowance will be provided.
Application Closing Date
8th January, 2021.
Method of Application
Interested and qualified candidates should send a Cover letter and a CV to: ndingr@ndi.org using the "Job Title" as the subject of the email.
Note:
Only shortlisted candidates will be contacted.
NDI is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, national origin, political affiliation, religion, gender, disability, and/or sexual orientation.
